Design Service
All cakes are made to order and made from scratch. We can either design something new or you can choose a design and provide it to us. If you decide to provide the design, we will make it as similar as possible. We can alter the design to suit your colors and preference at no extra charge.
Consultations and cake tasting
Consultations are by appointment only. Cake tasting samples will be provided at the consultation. You can choose up to 4 cake flavors. There is a $65 charge for this service. If you choose our services, $40 can be accredited towards your cake.
Allergies and Special Dietary Requirements
• Nuts:
All of our flavors do not contain nuts as an ingredient. However, we cannot guarantee that the ingredients that we use are not contaminated at source. If you have a nut allergy, please contact me personally to discuss your requirements.
• Wheat free and vegan:
We can make wheat free cakes and vegan. Mostly all flavors work well. Please discuss with us your preferences.
• Alcohol:
Alcohol can be added to any cake for an extra fee.
• Dairy Free:
This option of a dairy free is also available. Please call to discuss your requirements.
Lead Times
We ask for 3 months notice when ordering wedding cakes and very detailed special occasion cakes, and 1 month for other celebrations, however depending on our schedule, we may be able to accept orders at shorter notice.
Payment terms
To confirm a wedding cake order, a non-refundable deposit of 30% of the cake price is required. The balance is due 2 weeks before the delivery or collection of the cake. We accept payment by check, Paypal, Venmo, Cash App, credit cards and cash.
Cake Design Alterations
Design alterations can be made up to but no later than 1 month before collection/delivery. If the alteration affects the cost then your balance will be adjusted accordingly.
Collection/Delivery
Delivery is charged depending on distance and travel time. At time of ordering, pricing can be discussed. Delivery charges for other destinations outside the Triad Area are available on request. All cakes can be collected from our home studio in Winston Salem. Please note that if the cake is collected, the full responsibility for the safety of the cake is with the client and Danielle Kattan Cakes will not be responsible for any damage to the cake that may occur after it has left our studio.
Cakes decorated with fresh flowers
If your cake design requires fresh flowers, your florist will supply these. We can discuss directly with your florist regarding the specific floral requirements if needed and we will decorate the cake with the flowers on site.
Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. We cannot be liable for any contamination to our food product that may arise from their misuse.
Cakes decorated with non-edible materials
The use of non-edible materials for cake decoration is very increasingly popular. Please note that the ‘craft jewels’ and accessories such as brooches, ribbons, silk flowers, diamonds, beads, feathers, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. All of our decorative gems and accessories are only used at the clients request and Danielle Kattan Cakes accepts no responsibility for any physical harm that may arise from their use.
Cancellation Policy
If you cancel your order for any reason up to twenty one (21) days before the date of your event, your deposit or full payment can be transferred to another cake. If your order is cancelled less than fifteen (15) days from the designated event date, you shall receive 30% credit of the total cost towards another cake.
Go to “frequently asked questions” for our full policy.
